Wednesday, September 3, 2008

Safe Delivery and payment policy

To continue the smooth operation of the auction process it is important that buyers are able to take delivery of their auction purchases with a minimum of fuss. Trained staff will assist with efficient delivery of items once payment has been made. Safe delivery is an important part of the process.

Re-enforce the absolute necessity to receive full payment for auction items prior to collection by buyers. Failure to enforce the payment policy can be a financial disaster. History tells us that a soft approach in this area of the auction process often leads to moral and financial disappointment.

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